Forum Help!!! Error 52

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Sat, 08/23/2014 - 22:19
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13 posts | Last post
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04/23/2020 - 16:02

Hi Racheyroo

The current world situation has lead to our processes being upset. No excuse as we pride ourselves on our Customer Service. We will pass your post onto Customer Service again and I am sure someone will touch base soon.

You are more than welcome to contact them direct on 1800 004 838 if that suits you better.

Warm regards

Thermomix Head Office

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04/23/2020 - 15:52

Hi Ronelba

Sorry to read this. We have passed your post onto our Customer Service team however the contact details haven't been completed on your profile. In order to get a quicker response, are you able to please contact them direct on 1800 004 838?

We will do our best and hope to hear from you soon.

Thermomix Head Office

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04/22/2020 - 19:20

Thanks Thermomix but it's now 22 April and I have had no contact from Thermoix

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04/22/2020 - 15:13

Urgent the MIXING BOWL BASE is STUCK IN the MACHINE!

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04/20/2020 - 12:13

Hi Lena C

Sorry the temperature is not working right now.

We have passed your post onto our Customer Service team. Someone will be in contact to discuss shortly.

We hope to get your back cooking as soon as possible.

Warm regards

Thermomix Head Office

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04/17/2020 - 11:29

My thermo doesn't heat up anymore, none of the heat levels are lighting up?
I keep getting error 52 and have cleaned, reset, unplugged and error keeps coming up.
What's wrong with it, is the end of it's life?

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04/06/2020 - 22:55

Hi Racheyroo

Sorry to read this.

We have passed your post onto our customer service department. Someone will be in contact with you to discuss.

We hope to get you back into the kitchen as soon as possible.

Happy cooking!

Thermomix Head Office

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04/03/2020 - 14:55

Omg this has happened in my house ? I went to do self cleaning and the base wasn't on properly!
I let it dry out for 48 hours but the error keeps coming up. I've cleaned the base and the points so many times and it's just not working. Tried calling customer service but it keeps hanging up.
so sad!

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03/28/2020 - 15:28

Hi, I'm devastated. My 10 yr old thought she'd make pancakes and poured in milk not realising the base wasn't secure. After cleaning my TX5 I now get an error c52. Any ideas?? Is it ruined? ?

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08/24/2014 - 21:33

Thank you Panoukla! 

It is working again Smile

I  cleaned the connections on the bowl but I also had to take the little rubber bit off and clean a little bit under there (carefully) too.

Thanks again for the reply!

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08/24/2014 - 12:33

Hi tigerdreaming, try cleaning the connections on the underside of the bowl and where they fit into base. I think error 52 comes up when the connection between base and bowl is not being read Smile worth a try anyway. Good luck!!

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08/23/2014 - 22:19

Hi everyone,

Can anybody tell me what error 52 is? I have reset, unplugged and re plugged, left for a while etc and to no avail, within a few seconds the error comes up again Aw

I was only trying to melt some butter so it wasn't overloaded or anything, I also tried with out heating element and it's just getting worse, now the error comes up as soon as you close the lid before you press/turn anything.

 

I can't lose my baby, I use it every single day!!

 

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