Forum HELP please C34 error

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33 posts | Last post

The same thing hppened to me as well. I am suprised Thermomix hasn't made any change to stop this happening to many people. In my case my daughter was trying to help me by emptying dishwasher and put TM5 bowl and blade into the base without bottom part. I didn't realise until I stopped the machine and removed the bowl. I read the comments made but none of them shows how to fix it. Do I have to take the machine to somewhere to get fixed it or is there any way that I could fix it?


Counterclock My husband placed my bowl and blade into my TM5 base and I didn't double check it when I went to use it and it's now coming up error 34 and blade won't spin. Help I can't afford a new one


Mscott

Sorry to hear about the error you are having. We have flagged your post with our Customer Service Team. A team member will be contacting you directly.

We thank you for your patience. Please call 1800 004 838 if you require more immediate assistance.

Kind regards

Thermomix Head Office


Hello, my T5 has a C34 error after batter overflowed, despite me using a registered recipe. The motor will not spin the blades. Looking for some assistance please?

thanks,

monika


Hi brontedorrington

We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.

We thankyou for your patience. Please call 1800 004 838 if you require more immediate assistance.

Kind Regards

Thermomix Head Office


Hi all, me too Aw

I didn't realise the base hadn't been clicked into place when I put the ingredients for hummus in and turned on the selector speed.

It didn't look like any of the oil had got into the pin-holes, and everything has since dried but it's not working.

The first time I tried it I got error 34 (? overload), and a few hours later I tried again and didn't get an error, but the motor whirred with an 'off' noise, and the blades didn't spin - maybe I 'stripped' them when I first attempted to turn on the speed without it clicked into place?

Our consultant has since moved out of area - any ideas?

Any help would be so appreciated


Hi Beclf

Sorry to hear about the error you are having. We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.

We thankyou for your patience. Please call 1800 004 838 if you require more immediate assistance.

Kind Regards

Thermomix Head Office

Thermomix Head Office


Hi,

My TM5 is coming up with error 34 after a attempting to cook in it when it the jug wasn’t locked in properly ?
I have cleaned it as best I could ( I was making gingerbread!! So it’s sticky) but it’s still not happy. Help please!!

Bec


Hi,

 I have a TM31 and have just experienced the error code 34 coming up. I have turned machine on and off and have got it to work again but motor sounds terrible when start it up. What is this error code? How do I get machine looked at as I bought it second hand this year. Thank you.


Hi sebTM31

Sorry to hear about the error code you have experienced.

We have flagged your post with our Customer Service team. A member of the team will be in contact with you directly to assist.

Please bear with us in the meantime.

 

Warm regards

Thermomix Head Office


Hi,

I am also experiencing an Err 34 on my TM 31.  The motor struggles in a weird noise.

Is anything to be done to fix that ?

I was told it's because of some humidity on the bowl's plugs, that might go into the engine block.

Thanks


Hi lennie17

 

Sorry to hear about this error you are experiencing.  Your post has been forwarded to our Service Department and a member from the team will be in contact with you within two business days to further assist.

 

Warm regards

Thermomix Head Office


Hey guys,

I'm  having this error pop up on my machine too while in the middle of making some treats. Frustrating... My machine is only 6 months old at the very most. Would love some advice as to how it can be fixed?


Hi

Having only owned my thermomix 2 weeks and used it 5 times I now have the same error. I know what is going to come next that you are very sorry and someone from your service department will be in contact. This is OBVIOUSLY an ongoing problem why would you not fix the problem Sorry but very aggrivated at the fact that this machine costs $2100 to only break down after 5 uses. NOT GOOD ENOUGH 


Hi Jessd88

Sorry to hear about the error code.

We have flagged your post with our Service team. A member of the team will be contacting you directly to assist.

Please bear with us in the meantime.

Kind regards

Thermomix Head Office


I got this error tonight, have only Had my machine two weeks, what do I do


Hi Nate's Mum,

Your C34 error has been forwarded to our service department and a member from the team will be in contact with you to further assist.

Kind regards,

Thermomix Head Office


Hello, I also had this message this evening whilst I was making soup. What does error 34 mean?

Please help! It stopped and started, now I am worried to use it!


Hi jamaside

Sorry to hear about the error code.

We have flagged your post with our Service team. A member of the team will be contacting you directly to assist.

Please bear with us in the meantime.

Kind regards

Thermomix Head Office


Hi There, 

I am also getting the c34 error. Has anybody had a resolution to this problem. 

 

regards

Jamie


Hi Sanibe

Sorry to hear about the error code.

We have flagged your post with our Service team. A member of the team will be contacting you directly to assist.

Please bear with us in the meantime.

Kind regards

Thermomix Head Office


Was there any answer to this? Mine is doing it today


In the end the Thermomix has been sent back to Western Australia to be looked at by the service centre. I will continue to provide updates as I receive them. 


Chara79 - what happened in the end? 


Hi Syfygaymer78,

Sorry to hear about your experience. We are flagging your post with our Service team for attention and a member of the team will be in touch with you directly.

Please bear with us in the meantime.

Thermomix Head Office


I am really upset and disappointed. Right in the middle of making treats for Easter my Thermomix has stopped working and is giving me the C34 error and on a long weekend. I have not have my Thermomix for long either. I hope this matter can be easily resolved. I have done everything I can think of, emptied the bowl contents, cleaned everything inside and out and I am still getting the error. I don't know what.more to do. I feel like my Easter is now ruined.  Aw  :(  :(


Hi harryjijulukey,

 

We have alerted our Service team to your post. Someone from the team will be in touch with you as soon as possible.

Thermomix Head Office


I'm also having the same error message "C34 - Motor Overload error"..have only had my TM5 for 3 days. please help!

 


I tried it this morning and it worked then came up with the pins error

   


Thankyou i have jsut left it on the bench turned off

   


Hi Chara79,

We have alerted our Service Department to your post. Please keep your TM5 in an upright position.

Someone from the Service team will be in touch with you soon.

Thermomix Head Office


Help please 

 My TM5 was accidentally turned on without the blades inserted. I melted butter and added milk, it went everywhere, i turned it off and cleaned all i can find. However when i started my recipe again it started  giving off a beep and showing 'C34 - Motor Overload error'. 

What do i do? Does anyone know how to fix this or what we can do?  Is my machine broken? 

Im really stressing